Privacy Policy

At [FITORA], we are committed to providing high-quality apparel designed specifically for colleges and schools. Our product offerings include:

**T-Shirts**: Comfortable and stylish t-shirts that are perfect for daily use, events, and showing off school spirit.

**Hoodies**: Trendy and warm hoodies that keep you cozy while proudly displaying your school affiliation.

Additionally, we offer **customization options** to make your apparel stand out. You can personalize your t-shirts and hoodies with your own designs, names, or logos. Whether for a special event, team pride, or personal expression, we are here to help you create the perfect look.

For any questions about customization, please **contact us** directly, and our team will be delighted to assist you in bringing your vision to life!

Don't hesitate to reach out for any further support or modifications!

You can reach our customer support team by emailing fitora1708@gmail.com, calling +91 9153687398. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

**Fitora Return Policy for T-Shirts and Hoodies**

At Fitora, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied with your order, we offer a hassle-free return policy for our T-shirts and hoodies. Please read the following guidelines to understand our return process:

### Return Eligibility

1. **Time Frame**: You can initiate a return within 30 days from the date of delivery.
2. **Condition**: The item must be unused, unwashed, and in its original packaging with all tags attached.
3. **Non-Returnable Items**: Customized or personalized items, as well as items marked as final sale, cannot be returned.

### How to Initiate a Return

1. **Contact Us**: Reach out to our customer service team via email at fitora1708@gmail.com or call us at [9153687398]. Please provide your order number and the reason for the return.
2. **Return Authorization**: Our team will review your request and provide you with a Return Authorization (RA) number and instructions on how to return the item.

### Return Process

1. **Packaging**: Pack the item securely in its original packaging, including all tags and accessories.
2. **Shipping**: Ship the item to the address provided in the return instructions. You will be responsible for the return shipping costs unless the return is due to a defective or incorrect item.
3. **Tracking**: We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.

### Refund Process

1. **Inspection**: Once we receive your returned item, it will be inspected to ensure it meets our return policy criteria.
2. **Refund Method**: If approved, your refund will be processed to the original payment method within 7-10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

### Exchanges

If you would like to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.

### Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery. We will arrange for a replacement or refund at no additional cost to you.

### Customer Support

For any questions or concerns regarding our return policy, please contact our customer support team at fitora1708@gmail.com or call us at [9153687398]. We are here to help!

Thank you for choosing Fitora! We appreciate your business and look forward to serving you again.